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SECUTIX is an innovative ticketing partner for organisations in sport and culture, supporting complex live event programmes such as Wimbledon and Major League Cricket. As the company grows internationally, it is expanding beyond ticketing technology to offer fully managed services for event organisers. SECUTIX aims to ensure every fan has a fair chance to secure a ticket, addressing challenges posed by profit-driven operators and advanced botting tools. In this 6-month internship or master thesis starting in February 2027, you will help explore and develop new anti-bot defences, focusing on user experience and effective protection.

Tasks

  • Study ticket-buying bots and AI agents, and review CAPTCHA, bot-detection and identity-verification solutions on the market.
  • Devise innovative ways to block bots while letting human users through with minimal effort.
  • Compare mobile-assisted verification and other approaches for effectiveness, usability, privacy and accessibility.
  • Develop a prototype in a representative ticket-purchase flow.
  • Test bot resistance and user experience, including false rejections, completion time, abandonment, satisfaction and performance under peak demand.

Requirements

  • Web development knowledge and familiarity with APIs and client-server architectures.
  • Strong interest in user experience, including designing intuitive interactions and testing their usability with real users.
  • Interest in cybersecurity, cryptography, authentication and automated abuse prevention.
  • Mobile development knowledge (iOS or Android) is a plus.
  • Ability to design experiments, analyse results and communicate clear technical recommendations.

Benefits

  • A collaborative environment within an international team working on technology for live events.
  • An applied research topic at the intersection of cybersecurity, AI and digital ticketing.
  • The opportunity to prototype and evaluate solutions to a concrete challenge for fans and event organisers.
  • Experience turning experimental results into practical recommendations for a ticketing platform.
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Über uns
SECUTIX SA ist ein Schweizer Softwareunternehmen der ELCA-Gruppe mit Fokus auf digitale Ticketing- und Audience-Engagement-Lösungen. Das Unternehmen bietet eine cloudbasierte Plattform für Ticketverkauf, Zutrittskontrolle, CRM, Marketing, Datenanalyse und digitale Services rund um Veranstaltungen und Besucherbeziehungen. SECUTIX unterstützt Kunden aus Sport, Kultur, Entertainment, Freizeit, Museen und Live-Events bei der Verwaltung von Ticketing-Prozessen, Kundendaten und Umsatzpotenzialen. Die Lösungen werden international eingesetzt und richten sich an Organisationen mit komplexen Ticketing- und Besucheranforderungen.
Das Team

You will work in a collaborative environment within an international team focused on technology for live events.

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